As a 20-year part-time resident, I feel obliged to share about my three recent experiences at Holy Cross Hospital.
I had a bicycle accident on June 6, knew something was seriously wrong, and let my wife take me to the ER. It was a busy Sunday afternoon, but the staff was efficient, cheerful, professional and got me the care I needed to stabilize me until I could be seen at Taos Orthopedic. I subsequently required two orthopedic surgeries two weeks apart, both of which took place at Holy Cross.
Every level of service from scheduling, to arrival, to custodial, to pre-op nurse, surgery nurses, nurse anesthetists and recovery nursing staff was all exceptional. All were kind, knowledgeable, caring, compassionate and respectful.
Sometimes we hear people in the community speaking negatively about Holy Cross Hospital, and I would imagine that just like any other medical facility things aren’t always perfect, but my experiences were nothing but stellar.
We, as a community, are fortunate to have such caring and committed people at our local hospital. Their presence in our community is essential and I applaud their care and skills.