State unveils vaccine registration help line

Moderna's COVID-19 vaccine arrived at Taos Living Center Monday (Jan. 4).

Though help in registering for the COVID-19 vaccine is available both on the website, at, and in person, the NMDOH unveiled a new help hotline option on Thursday (Jan. 7). Those having trouble accessing or using the registration site, and those who do not have internet access can now call 1-855-600-3453, press option 0 for vaccine questions, and then option 4 for tech support. 

“New Mexico is working to deliver vaccines as quickly and efficiently as possible. We encourage everyone to register,” said Dr. Tracie Collins, secretary-designate of the New Mexico Department of Health in a statement.

Since the state Department of Health introduced the vaccine registration site in December, nearly 300,000 New Mexicans have registered, according to Collins. 

The registration system is not a first-come-first-served queue, but it does alert New Mexicans about new information concerning vaccination efforts and it will send recipients a text and email message when it is their turn for the vaccine.


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