Taos 311 is now operational on land line phones, according to town of Taos officials. The phone service connects callers with government services such as local law enforcement, the New Mexico Highway Department, the Taos Fire Department, public transportation as well as town and county offices.

Mobile phone users dialing 311 have not been able to access the service, Taos Police Chief Ken Koch said. Local callers have been connected to 311 operators in Albuquerque. Mobile phone users can dial (575) 758-2216 to reach Taos 311.

Local officials are working with mobile phone service providers to solve the problem, Koch said.

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